Support is already included in the monthly fee — no repair charges, no parts charges, no extra technician fees.
KuiKeng: the KuiKeng LINE OA · Naya PMS: @nayapms
On every plan, already included in the monthly fee — no repair charges, no parts charges, no extra technician fees.
Because support is tied to your service subscription, not to an appliance-style warranty card.
Nothing has to be sent in for repair; everything can be fixed online right away — there is no on-site service, which is faster than scheduling a technician visit, and you do not have to prepare a site.
A technical support team looks after enterprise customers personally.
Want to add products, update data, change prices or edit the bot's answers — just tell our team, it is part of the service at no extra charge.
| Naya PMS | KuiKeng | |
|---|---|---|
| Minimum term | None, cancel any time | 3-month minimum term |
| How to cancel | Tell our team | After the term ends, cancel via the LINE Official Account |
| Free trial | First month free | None — a free demo instead |
| Refunds | Ask our team | Considered case by case, directly with our team |
| Data on cancellation | We export your data to you first, then delete it permanently from every system — the database, the search index and file storage (in line with PDPA guidance). | |
Message us any time, our Thai team answers during business hours.
Mon–Fri 9:00–18:00 · KuiKeng AI answers 24/7