Solutions · Properties and hotels

Thai properties — take direct bookings on LINE
and manage your team in one place

The one group that gets the benefit of two products at once — PMS for bookings and People for employees

Sound familiar?

Does your workday look like this?

OTA commission of 15–20% eats into the profit on every booking, even for returning guests

You cannot answer chats fast enough at night, so guests book somewhere else

Double bookings mean phoning guests to apologise, and your reputation suffers

Housekeepers and front desk staff still clock in with a paper book

What changes

Before → after

TodayAfter Naya PMS
Returning guests book through an OTA again and you pay commission twiceDirect bookings on LINE with no commission
Cannot answer chats late at nightAI answers and takes bookings automatically, 24/7
Double bookings because availability lives in ExcelDatabase-level oversell protection, even when several people book at the same moment
A paper shift book for housekeeping and securityRotating schedules on any cycle length, with a history of every schedule change
TVs, air conditioners and bedding go missing without anyone noticingAn asset registry with a complete check-out / return history for every event
Recommended system

Why Naya PMS

Naya PMS
Property booking system on LINE
Learn more

Features this group actually uses

  • Start with Naya PMS — room catalog in LINE, Room Board, Analytics (ADR/RevPAR/ALOS), CRM and loyalty points
  • Add Naya People as the team grows — work shifts and rotating schedules for housekeeping and security
  • An asset registry for what is in the rooms — TVs, air conditioners, bedding, with warranty expiry dates and accumulated maintenance costs
  • Room booking for properties that have seminar rooms — double bookings blocked automatically
  • Employee documents with expiry dates — important for properties that employ migrant workers (visas, work permits)
FAQ

Questions this group asks most

Is a business like yours a fit for this system?

Talk to our team for 15 minutes and we will tell you straight — including if it is not a fit.

Our Thai team, Mon–Fri 9:00–18:00