Built for small and mid-size Thai properties — homestays, pool villas, resorts, hostels and boutique hotels.
Several guests message about availability at the same time. By the time you've answered them all, some have already booked somewhere else.
Room photos, rates, location, bank account number — dozens of times a day until you're worn out.
A guest messages at 2am. By the time you reply the next morning, they've booked somewhere else.
Every booking through an OTA gives up 15–20% in commission — even for repeat guests coming back to stay again.
They see the room catalog with photos, rates and amenities, and pick their dates from a calendar that shows real availability.
The guest fills in a few details and taps "Send booking request". Your admins are notified instantly — both live in the web app and via Web Push in the browser, even when the page is closed.
The admin checks availability and confirms. The system automatically sends a payment QR to the guest in the chat. The guest transfers and sends the payment slip back in the same chat.
Multiple photos, nightly rate, maximum guests, room size, bed type, view and amenities — names and descriptions in both Thai and English.
Pick check-in and check-out dates from the calendar. The system checks live availability in the database and shows how many rooms are left in each type, with the price.
Opens right inside LINE — no jumping out to a browser, no extra app to install. Guests are signed in automatically with LINE, with no new account to create.
It only draws on real data from the system and never makes things up — you can switch the bot on or off. When it's off, messages go straight to your admins instead.
| The guest asks | The system answers |
|---|---|
| "Any rooms free on the 20th?" | Checks real availability for the dates given, then replies with the nightly rate. |
| Asks about one specific room | Sends a room card (Flex Message) with photos, price and details. |
| "What room types do you have?" | Sends a swipeable room catalog (carousel). |
| Wants to book the room they picked | Sends a booking summary card with a QR for payment/confirmation. |
| Asks about their own booking history | Sends that guest's bookings — booking number, dates, number of nights, status, total. |
| Asks about location, phone number, amenities | Answers only from the property profile the owner filled in. |
"today" "tomorrow" "this Saturday" "9 Jun" "the 20th" → converted into real dates, using Thailand time UTC+7.
If a guest gives dates in one message and asks about rooms later, the system remembers — and won't greet them again mid-conversation.
If a guest asks about something unrelated to the property, the system says briefly that it can only help with the property.
Available in Thai and English, with light and dark mode.
Rows = individual room units, columns = days of the month, grouped by room type → floor.
With a comparison against the previous period — no opening Excel to work it out yourself.
Read and reply to LINE chats from the admin site, without switching to the LINE app. Images are supported — payment slips guests send are stored in the system and can be opened any time.
The screen updates the moment a booking changes, so several people with it open all see the same thing — and notifications reach the browser even after the page is closed.
Room counts are calculated automatically from the room units in service, with nothing to type in · create rooms in bulk (up to 200 per batch, with a preview) · take a room out of service while it's being repaired.
Pending → confirmed → checked in → checked out (cancel from any status that isn't finished) · check in straight from pending — handy for walk-ins.
Owners can edit the logo, phone number, LINE/FB/IG links, Google Maps and bilingual amenities with photos themselves — this is the data the AI uses to answer guests.
Keep records of past guests, award loyalty points and broadcast coupons to the group you choose — available now on the Pro plan.
The most important mechanism in the system — it runs every time a booking is created.
Every time a booking is created, the system locks that room type's record first.
Checked against the database itself, before the new booking is saved.
Even when several guests tap book at the very same second — there is no way to sell more rooms than you actually have.
Nightly rate (Friday/Saturday use the weekend rate) + extra guest fee per person per night + pet fee per pet per night — no math on your side.
Each property has its own slug and its own sign-in page. Property A's data can never be read or edited from Property B's account — with database-level Row-Level Security as the safety net.
| The old wayLINE + sending photos + Excel | Expensive web booking systemsSiteMinder, Little Hotelier, etc. | Naya PMS | |
|---|---|---|---|
| Response speed | Admins can't keep up, replies are slow | Guests have to leave for another site and often don't go through with it | Takes bookings automatically, 24/7 |
| Guest experience | Sending the same photos/rates all day | Have to visit a website or install another app | Book inside LINE, no app to install |
| Overnight | Nobody to reply, bookings missed | — | Answers 24/7 |
| Accuracy | Double bookings happen often | — | Oversell protection built in |
| Cost | No system fee, but you pay OTA commission | Expensive and overly complex | No OTA commission, affordable pricing |
| Getting started | — | Hard to set up, a long learning curve | We set it up for you, free |
| Fit | Fine for a property with 1-2 rooms | More than a small property needs | Built specifically for small and mid-size properties |
Slide in the real numbers for your property.
Based on the 15–20% OTA commission range stated in our product documentation, using 17%, which is below the midpoint of the range (17.5%) to keep the estimate conservative · these figures are an illustration, not a guarantee of results.
From 1 villa upwards — extra guest fees and pet policy built in.
Around 5–20 rooms — manageable even if the owner answers every chat alone.
Around 10–50 rooms — Room Board keeps several room types under control at once.
High booking volume, low nightly rate — oversell protection matters most.
Multi-property hotel chains, or properties that already run a PMS → we recommend the Enterprise plan, which can connect via API. Properties that want full OTA sync → you'll need the Channel Manager module.
What the system doesn't support yet — better to say so now than disappoint you later.
No. Guests use the LINE they already have — browsing rooms, checking availability and sending a booking request right in the chat, or opening the LINE Mini App that runs inside LINE itself.
Yes, but our team connects it and designs your Rich Menu for free. If you don't have one yet, we'll show you how to sign up.
You don't set it up yourself. We set it up for you, free — connecting your LINE Official Account, designing the Rich Menu and configuring the defaults. All you fill in is your rooms and property profile. Setup is generally finished within 1 day.
No. You pay only the monthly fee for your plan. However many bookings come through the system, there's no commission taken per booking.
No. The system temporarily locks the room type record and counts overlapping bookings before saving anything. If the rooms are full it rejects that booking, even when several guests tap at the very same second.
Yes. Check them out early and the room is available to sell again immediately, with no waiting for the original booking dates.
Not yet — there's no built-in payment gateway. Today the system sends a QR for the guest to pay, and the guest sends the payment slip back in the chat, which the system stores for admins to open from the admin site.
They can't. The system isolates data at two levels — every query is filtered by property ID, and the database's Row-Level Security acts as the safety net. Passwords are hashed with bcrypt, and the digital signature on every message from LINE is verified.
We set up the system and design your LINE menu for free, finished within 1 day.
Our Thai team, Mon–Fri 9:00–18:00