Solutions · Online shops

Shops that sell on LINE
Let the bot answer and close the sale for you

Customers pick products, add to cart, enter their address and confirm the order without leaving the chat

Sound familiar?

Does your workday look like this?

You run an ad, customers flood in at once, and one admin cannot keep up so customers drift away

Customers ask "where is my parcel" all day long, leaving no time for anything else

Different admins give different answers, customers get confused and the shop loses credibility

A customer messages at 2am; by the time you reply in the morning they have bought from another shop

What changes

Before → after

TodayAfter KuiKeng
Cannot keep up while an ad is runningEveryone gets an instant reply with no queue, and duplicate replies are prevented when LINE resends the same message
Chasing shipment tracking by hand on every orderAn automatic timeline that notifies the customer as soon as a new tracking number is entered
Closing a sale means waiting for an admin to total it upCustomers add to cart, enter their address and confirm it themselves in the chat
Answers differ depending on who repliesEvery answer comes from the same database, every time
No idea what customers ask about mostIntent reporting — analyse which topics come up most often
Recommended system

Why KuiKeng

KuiKeng
AI chatbot for shops
Learn more

Features this group actually uses

  • Cart and checkout in the chat — the price is locked at the moment of ordering, stock is deducted on confirmation and double-selling is prevented
  • Customers can cancel themselves while the order has not shipped (two-step confirmation) and stock is returned automatically
  • Shipping addresses are remembered, so customers do not have to type them again next time
  • Product cards and carousels on LINE with a built-in "Add to cart" button
  • A flat shipping fee the shop sets itself · turn the ordering system on and off yourself
  • Usage reports over the last 7/30/90/180/365 days, with an estimated cost in baht
FAQ

Questions this group asks most

Is a business like yours a fit for this system?

Talk to our team for 15 minutes and we will tell you straight — including if it is not a fit.

Our Thai team, Mon–Fri 9:00–18:00